Email or Coupon Code Questions?

Untitled Document

FAQ's

Frequently Asked Questions


Questions About Subscribing to RTD's Email Discounts, Newsletter or Home Security Report


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EMAIL QUESTIONS -

Q - Do I have to subscribe to all three emails to get your best discounts?

A - You can choose one or all RTD emails and still get our best discounts, but we suggest you give all a try to see what you're missing. You'll be glad you did but if you ever want to stop one or all RTD emails, simply click at the bottom of each email to unsubscribe instantly.

Q - I didn't receive a Welcome Email with the RTD Coupon Code

A - Please check your spam folder / trash folder again - email is delivered 99.99% of the time but the Welcome email may have been deleted accidentally or moved to your spam folder**.

Q - I subscribed to your Home Security Report or your Discounts & New Products email - not your RTD Newsletter - why am I getting email from newsletter@readytodefend.com?

A - RTD's Home Security Report, Discounts, New Products & RTD's Newsletter are ALL sent from the newsletter@readytodefend.com email address. This makes it easier for our customers to add only one email address to their white-list / address book to ensure you receive the email you subscribe to.

You will only receive the email that you've requested - but all subscriptions are sent from newsletter@readytodefend.com.

Q - My friends / family want to sign up to get your email too - how do they sign up?

A - It's easy - tell them to go to www.ReadyToDefend.com and click on the 'Discounts & Specials' link below the RTD logo or send them this direct link.
http://www.readytodefend.com/index.php?main_page=page&id=18

Q - Do you really keep my information private? Can I really unsubscribe without you selling my email address?

A - YES and YES! We respect your privacy and preferences to receive email from us very seriously.

Q - Can I subscribe to only 1 RTD email campaign and still receive the Coupon Code for the bonus 10% extra discount?

A - YES - but consider signing up for all 3 RTD email campaigns so you can see the great content you're sure to appreciate. You'll save money AND you'll be better equipped to defend yourself and your family! You can always unsubscribe if you change your mind - no problem. Unsubscribing is easy.

Q - Can I unsubscribe to one email campaign without unsubscribing to another?

A - YES - simply check the box next to any email campaign you don't want any longer. You'll still receive the email for the subjects you want.

Q - I unsubscribed to all your email campaigns - will I still get order confirmation email when I place an order?

A - Yes - you'll get email from our automated order processing system if you place an order online or by phone. Email you receive may include order confirmations, information about the products you've ordered if they affect filling your order and information on the shipment of your order that may include tracking numbers and / or links to the carrier providing the shipping service so you can track your order.

Q - How do I unsubscribe?

A - RTD includes a link to easily and instantly unsubscribe to each email campaign at the bottom of each message. We respect your privacy and your preferences for communication.

** NOTE ON ALL EMAIL ISSUES - please first check with your email / hosting provider to learn how to add newsletter@readytodefend.com to your approved sender / white-list to ensure your requested email arrives.
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RTD COUPON CODE QUESTIONS -

Q - My RTD Coupon Code is not working

A - Our system should provide an error message if it declines an RTD Coupon Code. Certain Coupon Codes require a minimum purchase amount but will give an error message saying 'ALERT - You Must Spend at Least $ XX.xx to Redeem This Coupon' or the Coupon Code may be expired and will indicate that in the message.

A - We publish all our codes in upper-case letters and numbers to make them easier to read however they are NOT case-sensitive meaning that you can enter the Coupon Code in upper or lower-case letters.

A - Double-check the RTD Coupon Code characters to ensure they're correct. Sometimes the letter O can be confused with the number 0 (zero), etc.

A - If you still have problems with your Coupon Code or have questions, please send the RTD Coupon Code to sales@readytodefend.com and we'll reply with code information confirm the dates.

Q - I subscribed to all three RTD email campaigns and received 3 different RTD Coupon Codes

Q - When do my RTD Coupon Codes expire?

A - Please check the email that contained your coupon code for the expiration date.

Q - Is there a minimum dollar amount I have to spend to use the New Subscriber Extra 15% Discount Coupon Code?

A - No. New Subscriber Extra 15% Discount Coupon Code is valid for ANY RTD purchase regardless of price.

Q - How many times can I use the New Subscriber 15% Discount Coupon Code?

A - Each New Subscriber Coupon Code can be used only ONE TIME per email address. If you subscribed to more than one RTD email campaign, you will receive THREE Coupon Codes and may use all three at different times

Q - Can I send my New Subscriber 15% Discount Coupon Code to my friends and family?

A - Yes you can, but we hope you'll value our emails enough to send your friends and family a link to www.ReadyToDefend.com so they can sign up for our email and get their own New Subscriber Coupon Code! Your friends and family will thank you for introducing RTD, getting an extra 15% discount and also receive RTD emails to help protect their family too!

Q - I have purchased your custom Front Sight labeled RTD products in the past. Can I use my New Subscriber Coupon Code on Front Sight labeled products?

A - No. Sorry but RTD Coupon Codes cannot be used on any custom RTD product including products customized with the Front Sight logo. Sorry for any inconvenience.

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If you have questions that aren't covered here, please write to us at sales@readytodefend.com and we'll respond as quickly as possible!

 


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